Gupshup

null · Conversational AI & Messaging

small-cap

📍 San Francisco, CA · Founded 2004

80/100

Gupshup is a conversational AI messaging platform enabling businesses to build chatbots and automate customer communication across channels like WhatsApp, SMS, and web.

AI Adoption Score

🤖

80/100

High Risk

Est. AI-Related Layoffs

📉

600

Through 2025

Industry

🏢

Conversational AI & Messaging

Employees

👥

800

Approximate

💡 Gupshup scores 80/100 on AI adoption while reporting 600 AI-related layoffs. Gupshup is an AI-native company building conversational AI platforms with GenAI-powered chatbots, automated customer engagement, and AI agent frameworks. Compare companies →

🧠 AI Strategy

Gupshup is an AI-native company building conversational AI platforms with GenAI-powered chatbots, automated customer engagement, and AI agent frameworks.

⚡ Key AI Products & Tools

Conversational AI PlatformGenAI Chatbot BuilderAI Agent FrameworkAutomated Messaging AI

📊 Layoff History

2025-01600 affected

AI-driven restructuring and automation of operations

🔄 Recent AI Action

Business transformation and workforce reduction

Year: 2025

🚀 AI Initiatives

    📈 Industry Context

    Gupshup operates in the Conversational AI & Messaging sector. With an AI adoption score of 80/100, the company is among the most aggressive AI adopters. An estimated 600 positions have been affected by AI-driven changes through 2025. The company currently employs approximately 800 people.