35
/100

SOC 41-3000

Sales Representatives, Services

ModerateFrey/Osborne: 40.0%

Risk Score

⚠️

35/100

Moderate

US Employment

👥

2,287,740

Total workers

Median Wage

💰

$64K

$37K – $160K

Projected Growth

📈

+2.9%

2023-2033 (BLS)

GenAI Exposure

🤖

35/100

Moderate exposure

How we calculate these numbers →

💡 Sales Representatives, Services face a risk score of 35/100 — 9 points below the national average of 44. With only 35/100 GenAI exposure, most core tasks remain resistant to current AI capabilities. See our methodology →

💡 Workers in this field earn $64K ($18K above the national median). The 3 recommended career transitions all maintain competitive wages while reducing automation exposure. Explore transition paths →

🔍 AI Impact Analysis

With a risk score of 35/100, Sales Representatives, Services faces moderate automation pressure. While tasks like e-commerce automation reducing in-store sales staff are increasingly handled by AI, the role retains significant human elements. The 2,287,740 workers in this occupation should focus on strengthening skills in negotiating bespoke deals with multiple stakeholders and in-person product demonstrations and hands-on experience to stay ahead. The role will likely evolve rather than disappear.

Will AI Replace Sales Representatives, Services?

Read our full analysis with verdict, risk factors, safe tasks, and career transition paths →

⚠️ Top Risk Factors

1

E-commerce automation reducing in-store sales staff

2

Self-checkout and cashierless store technology

3

Dynamic pricing algorithms replacing pricing roles

🛡️ Tasks Safe from Automation

Negotiating bespoke deals with multiple stakeholders

In-person product demonstrations and hands-on experience

Resolving novel customer complaints with empathy

Reading customer emotional cues and adapting approach

📊 vs National Average

Median Wage$64K
+$18K

National avg: $46K

Risk Score35/100
-9

National avg: 44/100

GenAI Exposure35/100
-3

National avg: 38/100

Projected Growth2.9%
-0.8%

National avg: 3.7%

🔄 Career Transition Paths

OccupationRiskWageOverlap
Advertising, Marketing, Promotions, Public Relations, and Sales Managers16$145K63%
Education Administrators, All Other21$89K53%
Architectural and Engineering Managers23$168K69%