73
/100

SOC 43-4171

Receptionists and Information Clerks

High RiskFrey/Osborne: 96.0%

Risk Score

⚠️

73/100

High Risk

US Employment

👥

964,530

Total workers

Median Wage

💰

$37K

$28K – $49K

Projected Growth

📈

0%

2023-2033 (BLS)

GenAI Exposure

🤖

87/100

High exposure

How we calculate these numbers →

💡 Receptionists and Information Clerks face a risk score of 73/100 — 29 points above the national average of 44. With 87/100 GenAI exposure, this occupation faces significant pressure from AI tools despite weak projected growth. See our methodology →

💡 Workers in this field earn $37K. The 3 recommended career transitions all maintain competitive wages while reducing automation exposure. Explore transition paths →

🔍 AI Impact Analysis

With a risk score of 73/100, Receptionists and Information Clerks faces significant automation pressure. Key threats include intelligent document processing and ocr automation and ai scheduling and calendar management assistants. The 964,530 Americans in this role should actively develop skills in handling confidential and politically sensitive information and building trust-based relationships with executives to remain competitive. Workers who proactively adapt will find new opportunities even as traditional tasks are automated.

Will AI Replace Receptionists and Information Clerks?

Read our full analysis with verdict, risk factors, safe tasks, and career transition paths →

⚠️ Top Risk Factors

1

Intelligent document processing and OCR automation

2

AI scheduling and calendar management assistants

3

Smart form extraction replacing manual data processing

4

Chatbot displacement of customer-facing interactions

5

AI-powered email triage and response drafting

🛡️ Tasks Safe from Automation

Handling confidential and politically sensitive information

Building trust-based relationships with executives

Managing sensitive interpersonal workplace situations

📊 vs National Average

Median Wage$37K
$-9K

National avg: $46K

Risk Score73/100
+29

National avg: 44/100

GenAI Exposure87/100
+49

National avg: 38/100

Projected Growth0.0%
-3.7%

National avg: 3.7%

🔄 Career Transition Paths

OccupationRiskWageOverlap
Supervisors of Office and Administrative Support Workers23$66K70%
Education Administrators, All Other21$89K69%
Advertising, Marketing, Promotions, Public Relations, and Sales Managers16$145K64%