Rankings β Will AI Replaceβ¦
Will AI Replace Receptionists and Information Clerks?
π‘ Receptionists and Information Clerks have a composite risk score of 73/100 (Frey-Osborne probability: 96%, GenAI exposure: 87/100). With 964,530 workers in the US, this is one of the most AI-vulnerable occupations. Full occupation profile β
π― The Verdict
Likely for many tasks. The role will look very different in 5β10 years.
With 964,530 workers and a median wage of $37K,receptionists and information clerks represent a significant portion of the US workforce. Their GenAI exposure index is 87%, meaning a majority of their core tasks overlap with current generative AI capabilities.
Risk Score
73/100
Employment
964,530
Median Wage
$37K
GenAI Exposure
87%
β οΈ Top Risk Factors
Intelligent document processing and OCR automation
AI scheduling and calendar management assistants
Smart form extraction replacing manual data processing
Chatbot displacement of customer-facing interactions
AI-powered email triage and response drafting
π‘οΈ Tasks AI Can't Easily Replace
Handling confidential and politically sensitive information
Building trust-based relationships with executives
Managing sensitive interpersonal workplace situations
π Career Transition Paths
Related occupations with lower AI risk and high skills overlap:
Supervisors of Office and Administrative Support Workers
70% skills overlap Β· $66K median wage
Education Administrators, All Other
69% skills overlap Β· $89K median wage
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
64% skills overlap Β· $145K median wage
β Frequently Asked Questions
Will AI completely replace receptionists and information clerks?
Likely for many tasks. The role will look very different in 5β10 years.
What is the AI risk score for receptionists and information clerks?
Receptionists and Information Clerks have a composite AI automation risk score of 73 out of 100, classified as "High Risk".
How many receptionists and information clerks are there in the US?
There are approximately 964,530 receptionists and information clerks employed in the United States.
What do receptionists and information clerks earn?
The median annual wage for receptionists and information clerks is $37K.
What skills should receptionists and information clerks develop?
Focus on tasks AI can't easily replicate: handling confidential and politically sensitive information, building trust-based relationships with executives, managing sensitive interpersonal workplace situations. These human-centric skills will become more valuable as routine tasks are automated.